Support – Bichatrix

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Bichatrix

Bible Quiz Game

Support

Find answers to common questions or reach out directly — we typically respond within 24 hours.

Email Support

elnimatrix@gmail.com

Send email →

Response Time

Within 24 hours

Monday – Friday

How we handle your data

Read policy →

Frequently Asked Questions

Android: go to Settings → Apps → Bichatrix → Notifications and disable the channel. iOS: go to Settings → Bichatrix → Notifications and toggle off "Allow Notifications".

Yes — all quiz content and local scoring work without signing in. A Google account is only needed to sync progress and achievements across devices.

Tap the flag icon on the answer screen and leave a comment, or email elnimatrix@gmail.com with the question text, the answer shown, and the correct Bible reference. We review all submissions.

When you sign in with Google, your XP, quiz scores, and achievement badges are saved to Firebase and appear on any device you sign in to.

Completing the daily Bible challenge earns bonus XP and adds to your streak. Streaks unlock special achievement badges visible on your profile screen.

Report a Bug

Found something that does not work as expected? We want to fix it. Include the following in your email to help us reproduce and fix the issue quickly:

Device model

e.g. Samsung Galaxy S24, iPhone 15

OS version

e.g. Android 14, iOS 17.4

App version

Found in Settings or the store listing

Steps to repro

What you did before the bug appeared

What happened

The error message or unexpected behaviour

Screenshots

Attach any screenshots that help illustrate the issue

Report a Bug

Still need help?

Our support team reads every email personally. Describe your issue and we will get back to you within 24 hours on business days.

Package: com.bichatrix.app

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