This page explains how to permanently delete your Bichatrix account and all associated data. This action cannot be undone.
Before you continue
Deleting your Bichatrix account removes your quiz progress, XP, achievements, and push notification token from Firebase, and unlinks your Google Sign-In. Local on-device data is cleared when you uninstall the app.
XP points, achievement badges, and quiz scores saved in Firebase
Your FCM push notification token
Your Google Sign-In link to Bichatrix
All on-device data (cleared on uninstall)
Some data may remain temporarily for legal or technical reasons before permanent deletion:
Anonymised analytics events held by Firebase Analytics (up to 14 months)
Crash reports held by Firebase Crashlytics for up to 90 days (no personal data)
Your Google account itself โ Bichatrix only unlinks from it
Open Bichatrix and go to Settings.
Tap "Sign Out" to unlink your Google account from the game.
Email elnimatrix@gmail.com from your Google account email with the subject "Delete Bichatrix Account".
We will delete your Firebase data (quiz progress, XP, achievements, FCM token) within 30 days.
To stop notifications immediately, disable them in your device Settings (see the FAQ above).
To remove all local data, uninstall Bichatrix from your device.
Deletion requests are processed within 30 days of receiving your email.
If you have any questions about what data is deleted or need to confirm deletion has been completed, contact us directly.