Support – SpendTrix

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SpendTrix

Personal Finance Management

Support

Find answers to common questions or reach out directly — we typically respond within 24 hours.

Email Support

elnimatrix@gmail.com

Send email →

Response Time

Within 24 hours

Monday – Friday

How we handle your data

Read policy →

Frequently Asked Questions

Yes — all features work fully offline without signing in. A Google account is only needed if you want to back up your data to Google Drive.

Go to Settings → Backup & Sync and tap "Connect Google Drive". Backups run automatically once enabled, or you can trigger one manually at any time.

Sign in with the same Google account used for your backup, then go to Settings → Backup & Sync and tap "Restore from Drive". Your transactions, categories, and budgets will be imported.

When adding a transaction, toggle "Repeat" and choose a frequency (daily, weekly, monthly). SpendTrix will add it automatically on the scheduled dates.

Go to Settings → Danger Zone → Delete All Data. This clears everything from your device. If you have a Drive backup, remove the SpendTrix folder from Google Drive separately.

Report a Bug

Found something that does not work as expected? We want to fix it. Include the following in your email to help us reproduce and fix the issue quickly:

Device model

e.g. Samsung Galaxy S24, iPhone 15

OS version

e.g. Android 14, iOS 17.4

App version

Found in Settings or the store listing

Steps to repro

What you did before the bug appeared

What happened

The error message or unexpected behaviour

Screenshots

Attach any screenshots that help illustrate the issue

Report a Bug

Still need help?

Our support team reads every email personally. Describe your issue and we will get back to you within 24 hours on business days.

Package: com.spendtrix.app

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